Job description

POSITION DESCRIPTION

Date: 3/24/2023

Position/Title: Customer Service Representative (1 fulltime openings)

Department: Retail – Store Operations

Store: Kiehl's

Kiehl's Since 1851 was founded as an old-world apothecary in New York's Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl's customer. Our fine formulations have always been made with the most unique natural ingredients found the world over.

Today, we serve customers everywhere with skin and hair care formulas derived from the most unique natural ingredients. By combining tried-and-true methods with the latest innovations from around the world, we assure the high level of quality and efficacy our customers have come to expect from Kiehl's for more than 159 years.

We have an exciting opportunity to join the Kiehl’s family as Kiehl's Customer Service Representative. This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.